Empower your team with high-velocity ITSM solution based on Jira Service Management - flexible platform for customer interaction and engagement. Depending on your needs and company's complexity, we can configure a multichannel tool that have separate setup for different departments but in the end, processes are unified among whole organization and that brings a solid channel for customers and users to interact with you in optimal manner. Enriching Jira Service Management with additional automations, integrations with Confluence as a knowledge base, chat tools such as Slack or Teams, properly connecting alerting systems (Opsgenie and Status page) brings overall solution to the next level - uninterrupted operational flow.

Yet another day-to-day procedure can be covered using Jira Service Management as a base - it is a solution which ensures secure, tracked and consistent way to have access rights provisioning feature all together with other request fulfillment categories within your company's self-service portal. Combining Jira flows and Insight asset management tool we can configure approval mechanisms based on the ownership of the assets where users must be granted (or revoked) access to. To make everything even more automatic and smooth - actual access provisioning task can be dedicated for API and custom-made interactions from Jira to your systems.

Break down company's silos with a complete knowledge base, collaboration and easy-to-use solution that combines Atlassian Confluence, Jira and several additions. Confluence as such is a must attribute for any organization that wants to ensure effective, rational and easy-searchable information management. Connecting Jira to Confluence empowers full project management flow - from requirements gathering, discussion and decision tracking to actual development documentation with process diagrams and roadmap visualizations. As a cherry on top, adding some small but great additions, for example document approvals, makes your knowledge base system a single source of truth.

Social intranet on Confluence? Yes - your ordinary Confluence instance can be transformed to a full-fledged intranet for whole organization needs, to have a place for management to distribute important information, customize content company-wide and, most importantly, do that in the environment that employees are already familiar with. We may offer several options for this solution, will help you to adopt a tool to your company brand identity and provide best practices for content management.